Below FAQ are some common concerns of our customers before purchasing the products.
If you have any other questions, please just send it to eshop@mocosupplies.pk.
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Frequently Asked Questions
Our clients can make the payment either through bank transfer or they can opt for Cash on Delivery.
After the order is placed on our website, our customers will be receiving a confirmation SMS/Email or a call from our respective team, along with their order details and order number.
All payments are carried out through a payment secure gateway.
Unstitched products ship out between 3-5 days, and take 2-5 days to be delivered, depending on your locality within and outside Pakistan. Stitched products require extra processing time which is available below their respective descriptions on their respective pages.
You may reach out to our team on call, Whatsapp, or any of our official social media channels to cancel your order. Please note that the order can only be cancelled if it is not processed by our team.
You may reach out to our team on call, or any of our official social media channels to discuss any changes you’d like to make to your order. Depending on the order type, and the time lapsed, changes to certain orders may not apply.
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